Service Explicit SMS

Service Explicit SMS? Everything You Need to Know.

1. What can you use Service Explicit SMS to send?

It is used to send offers, discounts, or updates regarding services to existing customers. Message content to be sent to customers must be registered on DLT portals.

2. When can you send Service Explicit SMS?

It can be sent 24x7 without any time restriction.

3. What is allowed while sending Service Explicit SMS?

It can be sent via 6-character alpha Header approved for your business in DLT platforms.All special characters on the keyboard are allowed, except < and > symbols.

4. Example Message:

Your Rs.500 exclusive voucher is UNUSED!! Redeem it on purchase of Rs.1,000 at Marks & Spencer. Use code 654321001 Valid till 31st Mar 2020! T&C.

Clear and Relevant Communication:

Service explicit SMS ensures that customers receive precise and relevant information about their specific service or transaction. By delivering clear updates, notifications, or details related to the service, businesses can effectively communicate important information to customers, minimizing confusion and enhancing the overall user experience.

Improved Customer Engagement:

Service explicit SMS allows businesses to proactively engage with their customers by providing timely and personalized information. By keeping customers informed about service updates, delivery statuses, or account-specific details, businesses can foster a sense of trust and loyalty, resulting in higher customer satisfaction and retention.

Minimized Support Requests:

With service explicit SMS, businesses can proactively address common customer inquiries and concerns. By providing information upfront, such as FAQs, instructions, or troubleshooting tips, businesses can minimize the number of support requests, resulting in reduced customer service workload and improved operational efficiency.

Explore Services

SMS connects services all over the world. We offer outstanding service to wholesale clients in India.

Promotional SMS

"Promotional SMS is a marketing technique that involves sending text messages to customers and potential customers with the goal of promoting a brand's products or services.".

Transactional SMS

"Transactional SMS is a type of message that is sent to provide information or confirm a transaction, such as a bank alert, flight schedule update, or one-time password."

OTP SMS

"OTP SMS is a type of transactional message that is sent to provide a one-time password for secure authentication of online transactions or account logins."

Service Explicit

"Service Explicit bulk SMS is used to send offers, discounts, or updates regarding services to existing customers. "

Service Implicit

"Service Implicit bulk SMS is used to send OTPs, informational messages, booking and order alerts to your registered customers. These should not be intended for marketing."